Evidence
Use-case library
Our clients do not want their AI programmes described publicly, and we will not press them. So we publish the workflow, the systems involved, the measurement basis, and the parts that did not work.
- Naming policy
- No client names, no logos, no invented testimonials
- What is included
- Company shape, systems, before, built, changed, and what failed
Manufacturing · Finance · 9 weeks
Reducing month-end reconciliation review time in a mid-market manufacturer
Three analysts cleared reconciliation exceptions manually across a five-day close. Exceptions arrived as a flat list with no ranking, so the hardest items were reached last, when the least time remained.
Review time per close cycle fell from 38 hours to 11 hours
Illustrative composite, clearly labelled
Read the full write-upBanking and financial services · Credit risk · 11 weeks
Compressing credit file preparation in a commercial lending team
Analysts assembled credit files by reading statements and agreements and re-keying figures into a spreading template. Covenant terms were transcribed by hand and errors surfaced at committee.
Preparation time per file fell from 6.5 hours to 2.75 hours, at equal committee rework rate
Illustrative composite, clearly labelled
Read the full write-upGCC in India · Shared services and IT · One quarter, first wave
Clearing a three-quarter internal tool backlog in a GCC
Twenty-two internal tool requests sat in an IT backlog with a nine-month median age. Four departments had built their own tools outside IT, holding data the centre was accountable for.
Nine tools published in one quarter against a prior run rate of two, with median request age falling from 9 months to 6 weeks
Illustrative composite, clearly labelled
Read the full write-upHealthcare · Clinical operations · 10 weeks
Reducing clinical documentation time in an outpatient service
Clinicians completed documentation after clinic hours, with a median of 90 minutes per day spent outside scheduled time. Backlogged notes delayed coding and billing.
Documentation time fell from a median of 11.4 minutes to 6.2 minutes per encounter
Illustrative composite, clearly labelled
Read the full write-upManufacturing · Procurement and engineering · 8 weeks
Shortening supplier change-request review in an industrial manufacturer
Every supplier change request required an engineer to compare a new specification against the approved revision by hand. Requests queued behind engineering capacity and stalled qualification.
Review hours per change request fell from 4.2 to 1.6, with queue age falling from 18 days to 5
Illustrative composite, clearly labelled
Read the full write-upShared services · IT and HR shared services · 7 weeks
Improving first-contact routing in an internal service desk
Tickets were routed by keyword rules written four years earlier. Roughly a third were re-routed at least once, and re-routed tickets took three times as long to close.
Re-routing rate fell from 31% to 12%, and median time to correct owner fell from 4.1 hours to 1.3
Illustrative composite, clearly labelled
Read the full write-up
How to read these
What we will not do to make a page more persuasive
We do not name clients without written permission, we do not present a composite as a single engagement without labelling it, and we do not publish a metric we cannot describe the measurement basis for.
Next step
Start with a baseline, not a proposal
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